Creditor Support – Help for when customers go bust

It’s a fact of business life that your business will suffer bad debt. It’s also a fact that most of the paperwork you receive informing you of the bad debt and the subsequent insolvency proceedings can be somewhat difficult to understand.

Also, if you’ve received the insolvency paperwork, you’re not getting paid, right? Not necessarily….

Our Creditor Support Service has been set up by Robson Scott Group to provide a service to manage and maximise their returns from insolvent customers. We will review the paperwork, and give you a clear, concise outline of the process (whether that be Pre-pack Administration, Liquidation, Company Voluntary Arrangement “CVA”, or an “IVA”). We will then contact the insolvency practice dealing with the case, and come back to you with a realistic appraisal as to whether you will get your money back, if so, how much and when. We will then manage the process of receiving future reports and ensuring the most amount of money is paid directly to you in the shortest time possible.

Below are some of the more specialist areas Robson Scott also look at:

Retention of Title (“ROT”)

If you have an ROT clause, and wish to reclaim your stock, we will assess its validity and work with your customers/Insolvency Practitioner for the return of the stock.

Landlord or Tenant

Landlords and tenants have different rights within insolvency, so if you are either of these, we will make sure your position is protected, not ignored.


If you have any concerns as to how the business owners/directors conducted themselves prior to the insolvency, we can assist in investigating those, and give you clear indications as to how likely an action would be.

The Process
If you are concerned that one of your customers has stopped paying and might be going bust, or you have received paperwork telling you they are going through any form of insolvency, phone Eamonn or Nikki on 01325 365 950 or email, and they will take you through some basic questions. If you have received some insolvency paperwork, email it, with details of how much you are owed to, and we will review and give you a call back.

Other Topics

Business RescueBusiness Shutdown | Directors’ Help | Tax Problems