Privacy Policy

This policy explains how your personal information will be treated when you access the Robson Scott Associates website.

What information do we collect?

  • We do not collect any personal identifying information without your knowledge when you visit our site.
  • If you wish to use our call back service, we will collect certain information such as your name, telephone number and email address.
  • We will collect further information if you contact us with comments or specific requests.
  • We may also use cookies. For an explanation, see the section on cookies below.

How do we use your information?

The personal identifying information is used to call you back as requested by you. The cookies information is used to help us understand more about how our website is used and to improve our site. We will not supply your name and address to any third party without your consent except where required to do so by law.

Safeguard of information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Access to your personal information

You have the right to request a copy of the personal information Robson Scott Associates holds about you and to have any inaccuracies corrected.
(In accordance with our Data Protection Policy, we charge £10 for all information requests to cover administration costs).

Please address requests to: Data Protection Officer, Robson Scott Associates, 49 Duke Street, Darlington, DL3 7SD.

Use of Cookies

A cookie is a small data file that certain websites write into your hard drive when you visit them. It is not linked to any personal information so browsing is anonymous. You can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser. Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.